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ITIL v3 Certification Training from Instructors with 20 years of Real World ITSM Experience! |
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ISO/IEC 20000 Certification Training from the first Accredited Training Provider in the US! |
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ISO/IEC 27002 Certification Training from the first Accredited Training Provider in the US! |
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Organizational Readiness Service based on 2 decades of ITSM and ISM Experience! |
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ISO/IEC 20000 Assessment Service based on 2 decades of Real World ITSM Experience! |
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We offer Public Training for: |
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ITIL, |
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ISO/IEC 20000, |
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ISO/IEC 27002, |
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in: |
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Atlanta, GA |
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Chicago, IL |
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Dallas, TX |
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Denver, CO |
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Detroit, MI |
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Ft. Lauderdale, FL |
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Houston, TX |
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Kansas City, KS |
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Miami, FL |
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New York, NY |
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Phoenix, AZ |
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Portland, OR |
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San Diego, CA |
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San Francisco, CA |
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Seattle, WA |
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St. Louis, MO |
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Washington DC |
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Since the very introduction of the ISO/IEC 20000 standard, we have conducted ISO/IEC 20000 Implementation Workshops. Our ISO/IEC 20000 Workshop services cover any service-related improvement aspect including, but not limited to:
 Designing any of the ISO/IEC 20000 processes and their supporting procedures and technology architectures
Designing an ISO/IEC 20000 Program (Office)
Designing a process-oriented or a service-oriented IT organization
Designing Process Policies and Process Plans
Identifying Quick Wins to meet ISO/IEC 20000 Requirements
Identifying or Designing Evidence to meet the ISO/IEC 20000 Audit Requirements
Defining a Business Case for becoming ISO/IEC 20000 Certified
Defining KPIs, Metrics and Measurements for Services, Processes and Technology
Defining a Service Architecture, a Process Architecture or an ITSM Technology Architecture
Designing an ISO/IEC 20000 Management System
Designing a Service Management Plan
Instilling a Continuous Service Improvement Culture
Successfully institutionalizing the Service or Process Owners' roles and responsibilities
Download the ISO/IEC 20000 Workshops Factsheet
Contact us for more information about our ISO/IEC 20000 Workshop Services
Why Consider InterProm USA ISO/IEC 20000 Workshop Services? |
We have been serving the ITSM market for almost two decades
Combined, our consultants bring more than a century of ITSM implementation experience to the table
Each consultant has at least 10 years of hands-on ITSM implementation experience and has guided at least 3 customers towards ISO/IEC 20000 certification
We jump-start ITSM implementations through our extensive repository of ISO/IEC 20000 implementation templates
Our implementation approach of meeting the ISO/IEC 20000 requirements is pragmatic, down-to-earth, result-oriented, and affordable
Our ISO/IEC 20000 consultants are at a minimum ITIL Service Manager, ITIL Expert and ISO/IEC 20000 Sr. Manager certified
ISO/IEC 20000 Consulting for every ITSM Implementation Step |
Organizational Readiness
ISO/IEC 20000 Assessment
ISO/IEC 20000 Roadmap Design
ISO/IEC 20000 Workshops
ISO/IEC 20000 Project Management
ISO/IEC 20000 Coaching
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Save Thousands!
On ITIL v3, ISO/IEC 20000 and ISO/IEC 27002 Training! |
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Houston LIG ISO Training Offerings at 50% Off!
Sept 1 - 3, 2010 |
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ITIL v3 Foundation in Phoenix, AZ for $995 ($500 off)
Sept 8 - Sept 10, 2010 |
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ITIL v3 Capability OSA in Phoenix, AZ for $1,550 ($1,000 off!)
Nov 9 - Nov 12, 2010 |
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ITIL v3 Capability RCV in Phoenix, AZ for $1,550 ($1,000 off!)
Aug 31 - Sept 3, 2010 |
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ITIL v3 Capability PPO in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010 |
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ITIL v3 Capability SOA in Phoenix, AZ for $1,550 ($1,000 off!)
Sept 28 - Oct 1, 2010 |
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ISO 20000 FAST TRACK!
When already ITIL Certified! |
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ISO/IEC 20000 PMI + Bridge in Phoenix for $1,195 ($500 off)
Sept 1 - Sept 3, 2010 |
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ISO/IEC 20000 Foundation Bridge in Washington DC for $555
August 31, 2010 |
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ISO/IEC 20000 PMI + Bridge in Washington DC for $1,195 ($500 off)
Sept 8 - Sept 10, 2010 |
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ISO/IEC 20000 Foundation Bridge in Houston for $555
August 24, 2010 |
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ISO/IEC 20000 PMI + Bridge in Houston for $1,195 ($500 off)
Sept 22 - Sept 24, 2010 |
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| The complete ITIL v3 Lifecycle Suite now for just $420… |
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| InterProm Sponsors the AZ ITSM Summit 2010! |
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| InterProm Presents and Trains at Fusion 2010! |
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Tired of Managing IT Finances with Spreadsheets?
ClearCost: Transparent IT Financial Management
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Looking for Framework independent Service Management Certification Training?
ISO/IEC 20000: More Affordable - More Focussed - More Practical
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