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And that was it. You just finished the exit interview with your best process Read More
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ITIL Experts to Update Their Resumes
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Customer or User Satisfaction?
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Leadership: Try ISO/IEC 20000!
Too often we hear that leadership doesn’t get Service Management. They have Read More
New Roles in ISO/IEC 27001:2013
In October 2013, the ISO organization released the long-awaited new version of Read More
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