Two highly respected Business Relationship Managers (BRMs) are sharing their Read More
Becoming a Value-Focused Organization Workshop
Introducing the Becoming a Value-Focused Organization Workshop When Read More
Establishing a Successful B2B Business Partnership
To build and to maintain a successful relationships with business partners that Read More
Complementing your BRM Toolkit with ISO 44001
In 2017, the ISO 44001 standard for collaborative business relationship Read More
Where ITIL Stops and the Future Begins: Business Relationship Management
On March 22nd, 2018, I had the pleasure to present on behalf of APMG Read More
Am I Better Off With BRMs?
Am I better off with BRMs is a question more business leaders are asking Read More
Customer or User Satisfaction?
What are surveys actually measuring; customer or user satisfaction? Surveying Read More