Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification.
The FitSM Foundation course provides a comprehensive understanding of IT service management. For all IT professionals. Whether you are new to IT service management or you have been part of an ITSM or ITIL implementation program. Even more so, when you are looking for ways to expedite your program to show swift results.
FitSM is lightweight and an open source IT service management standard. It provides a lean approach to benefiting from ITSM best practices. The FitSM standard recommends the minimum best practices for an IT organization to adopt. Whether you are a large or small operation.
Pass for the 30-minute certification exam. And you receive the FitSM Foundation certificate of APMG. This is an internationally recognized confirmation of your knowledge in the FitSM IT service management standard.
Upon confirmation of the class we provide you with a link to make an online payment.
The fees are $575 per participant. This fee includes the exam fees. Also included are the shipment costs of course materials within the Continental US. Non-US students receive an electronic copy of the course materials.
Course Curriculum of this live online FitSM Foundation class is as follows:
- Introduction to IT service management
- IT service management terms and concepts
- The FitSM standards family and the implementation aids
- General requirements for lean IT service management
- The 14 IT service management processes
- Benefits, risks, and challenges of implementing IT service management
- Related standards and frameworks such as ISO/IEC 20000, COBIT and ITIL
Are you looking for real world examples, drawn from decades-long implementation experience of your instructor?
Then we have the instructors that you are looking for. You gain a much better understanding of the FitSM standard. Since they all consult, coach, mentor, educate and teach in service management since the late 80s!
Did you know that certification training courses of INTERPROM include a thorough exam preparation? For instance, we include sample exam questions, as well as practical assignments. Besides that, there are numerous repetitions of the course content that are built in.