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August 11 @ 8:00 am - August 13 @ 5:00 pm

Live Online ISO IEC 20000 Auditor Certification Training

Express your interest and RSVP below. It is FREE. And it is with no commitments! We notify you, the moment the ISO/IEC 20000 Auditor live online class is confirmed. Only then you will make your final decision to participate.

Consider this interactive ISO/IEC 20000 Auditor live online certification training course. Why? Looking for a solid understanding of the requirements of the ISO/IEC 20000 standard for service management? As well as its intent? Then this course is for you.

And what makes this instructor-led course stand out even more? This ISO/IEC 20000 Auditor course covers the skills and the techniques for auditors to apply. Something that comparable courses do not address.

Get ready to prepare for an audit of the service management system, or SMS, of your organization. Or conduct an such audit. As an internal auditor, a certification auditor, or simply as someone who is the lead on this. And make it go smoothly. RSVP, and let us know that you are interested.

ISO/IEC 20000 Auditor Course

The live online ISO/IEC 20000 Auditor training course covers the following topics:

  • What are the definitions and the principles of service management?
  • How do I audit the service management system according to the guidance of ISO 19011 and ISO/IEC 17021
  • What are the audit requirements of ISO/IEC 20000?
  • How do I audit the ISO/IEC 20000 processes, services and service management system?
  • What do I need to do to create an audit program and audit plan according to ISO 19011?
  • What are the interview techniques that I need to apply? In addition, what are the auditor competencies that I should possess?
  • Are there audit principles that I need to follow?
  • How do I prepare and conduct an ISO/IEC 20000 internal audit
  • What do I need to do to prepare for and execute an ISO/IEC 20000 (re-)certification audit? Additionally, what do I do for a surveillance audit?
  • Participate in practical assignments. And learn how to prepare for, and how to conduct an ISO/IEC 20000 certification audit
  • And practice the different interview techniques

Once confirmed, we share with you a link to make an online payment. The fees are $1,895 per participant. This fee includes the exam fees. Also included are the shipment costs of course materials within the Continental US. Non-US students receive a watermarked electronic copy of the course materials. However, you cannot download it. And you can print it one time only.

Pass for the exam and you receive the ISO/IEC 20000 Auditor certificate of APMG International. This certificate is a global recognition of your SMS auditing knowledge.

In conclusion, every ISO/IEC 20000 Auditor instructor of INTERPROM is accredited by APMG. Each possess the ISO/IEC 20000 Auditor certificate of APMG. Above all, since 2005, they all have led dozens of organizations towards ISO/IEC 20000 certification.

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14 available ISO/IEC 20000 Auditor Live Online Certification Training Course on August 11 - 13, 2020 ISO/IEC 20000 Auditor Live Online Certification Training Course on August 11 - 13, 2020

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Free ISO/IEC 20000 White Paper

Since the inception of the ISO/IEC 20000 standard, INTERPROM has taken the lead in serving as the “one-stop shop” in leading its customers towards certification. Download our free white paper and learn how your organization can benefit from ISO/IEC 20000.Learn More