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June 2019

ISO 44001 Fundamentals

June 25 @ 8:00 am - 5:00 pm
Virtual Classroom United States
ISO 44001 Fundamentals Training

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The ISO 44001 Fundamentals – Collaborative BRM certification course is for people who want to develop strategic and collaborative business relationships in and between organizations. Through lecture and discussions, you will learn about guidelines on establishing an effective business relationship management system enabling you to implement a collaborative framework to successfully manage the full lifecycle of a business relationship. The governing components of…

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BRMP Foundation Course Live Online

June 26 @ 8:00 am - June 28 @ 3:00 pm
Virtual Classroom United States
BRMP Foundation

This class has been confirmed! The syllabus of the Live Online BRMP Foundation certification course is designed to provide a solid understanding of business relationship management best practices. The BRMP certification training course also provides a solid baseline level of knowledge regarding the business relationship manager (BRM) role and how well-cemented and effective BRM capabilities and disciplines can positively impact overall business results. Successful candidates will receive APMG's BRMP Foundation certificate; an internationally recognized confirmation of your business relationship management…

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July 2019

ISO/IEC 20000 Foundation Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
ISO-IEC 20000 Foundation

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The syllabus of the ISO/IEC 20000 Foundation live online certification training course is designed to provide in-depth knowledge of what a service management system is. Learn all about the minimum requirements that organizations providing services should aspire to, within the context of ISO/IEC 20000 and experience noticeable improvements in customer satisfaction. Show credibility, by passing for the one-hour multiple choice certification exam. It…

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VeriSM Foundation Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
VeriSM Foundation

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The VeriSM Foundation course provides a comprehensive foundation for all new professionals, with no service management certification yet, involved in delivering value to customers through the development, delivery, operation and/or promotion of services. The course has proven to be beneficial for both professionals at the very start of their service management career and for experienced professionals who need access to an easy-to-comprehend and…

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Designing and Implementing a Process Workshop Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
Designing and Implementing a Process

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Designing and Implementing a Process Workshop is the perfect answer to the question “How do I successfully introduce and improve processes and process maturity?”. Successful participants will receive the INTERPROM's Designing and Implementing…

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Implementing a CMDB Workshop Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
Implementing a CMDB

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Implementing a CMDB Workshop is the perfect answer to the question “How do I successfully introduce a quality CMDB and improve it?”. Successful participants will receive the INTERPROM's Implementing a CMDB certificate; an…

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VeriSM Essentials Live Online

July 10
Virtual Classroom United States
VeriSM Essentials

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The VeriSM™ Essentials course provides a comprehensive foundation of service management for all new service management professionals, seeking to learn the basics of service management, involved in delivering value to customers through the development, delivery, operation and/or promotion of services. The course has proven to be beneficial for professionals at the very start of their service management career who need access to an…

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ISO/IEC 20000 Practitioner Live Online

July 10 @ 8:00 am - July 12 @ 5:00 pm
Virtual Classroom United States
ISO-IEC 20000 Practitioner

RSVP below. It's FREE and with no obligations! Course fees are due upon confirmation of the class. The ISO/IEC 20000 Practitioner training course is designed to provide a solid understanding of the content and the requirements of the ISO/IEC 20000 standard for service management. Furthermore, the course teaches the skills and techniques that are required to successfully apply and implement the practical content of the standard. The ISO/IEC 20000 Practitioner training course for anyone involved with implementing service management or…

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Designing and Implementing a Service Workshop Live Online

July 10 @ 8:00 am - July 11 @ 5:00 pm
Virtual Classroom United States
Designing and Implementing a Service

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Designing and Implementing a Service Workshop is the perfect answer to the question “How do I successfully introduce and improve services and service levels?”. Successful participants will receive the INTERPROM's Designing and Implementing…

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Becoming a Service-Focused Organization Workshop Live Online

July 10 @ 8:00 am - July 11 @ 5:00 pm
Virtual Classroom United States
Becoming a Service-Focused Organization

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Becoming a Service-Focused Organization Workshop is the perfect answer to the question “How do I successfully change the culture in my organization to a service mindset?”. Successful participants will receive the INTERPROM's Becoming…

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Free ISO/IEC 20000 White Paper

Since the inception of the ISO/IEC 20000 standard, INTERPROM has taken the lead in serving as the “one-stop shop” in leading its customers towards certification. Download our free white paper and learn how your organization can benefit from ISO/IEC 20000.Learn More