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June 2021

FitSM Advanced Service Planning and Delivery Live Online

June 10 @ 8:00 am - June 11 @ 5:00 pm
Virtual Classroom United States
FitSM Advanced Service Planning and Delivery Certification Training

Express your interest. And RSVP below. No strings attached! We notify you when we confirm the class. The FitSM Advanced Service Planning and Delivery (SPD) course comes with ready-to-use information. As well as with implementation guidance that you readily apply. Are you involved in the processes for the planning and the delivery of services? Well, then this is your training course. Even more when your efforts can use a boost. Gain in real knowledge. And learn how to best meet…

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Certified Service Owner Course Live Online

June 10 @ 8:00 am - June 11 @ 5:00 pm
Virtual Classroom United States
Live Online Certified Service Owner Training

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. The Certified Service Management Service Owner (CSMSO™) training course aims to increase the knowledge, skills, and competencies of service management service owners in order to best prepare them for their role and responsibilities. Service owners gain a wealth of hands-on experience and practical knowledge during the CSMSO course that is highly interactive and filled with practical assignments and materials that can readily…

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BRMP Certification Course Live Online

June 21 @ 8:00 am - June 23 @ 3:00 pm
Virtual Classroom United States
11 tickets left
BRMP Certification Training

Yes! Another BRMP certification course confirmed. Join as a well. And earn your BRMP certificate. Take this live online BRMP Certification course. And become a certified professional in business relationship management. In just three days, we fill your business relationship manager (BRM) toolkit. So, do you want to become a skillful BRM? Then get ready. And learn all about the competencies that make you successful. In addition, do you want to learn how a BRM can positively impact overall business…

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July 2021

ISO/IEC 20000 Foundation Certification Course Live Online

July 12 @ 8:00 am - July 13 @ 5:00 pm
Virtual Classroom United States
Live Online ISO IEC 20000 Foundation Certification Training

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. The live online ISO/IEC 20000 Foundation certification training course provides a solid understanding of the service management best practices according to ISO/IEC 20000. Which is the international standard for the management of services. Did you know that this ISO standard is for any service provider? In any industry and size? And that it provides you with a to-do list? A list that…

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Change Management Foundation Certification Course Live Online

July 12 @ 8:00 am - July 13 @ 5:00 pm
Virtual Classroom United States
Change Management Foundation Course

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. The live online Change Management Foundation certification course provides a solid understanding of organizational change management best practices. We boost your confidence level. So, you are best prepared to handle the change that is coming. Or, the change that you are in the middle of. Therefore, learn all about how you manage change. How your peers are dealing with it. And what…

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Propel My Process Workshop Live Online

July 12 @ 8:00 am - 5:00 pm
Virtual Classroom United States
Propel My Process Workshop

RSVP below! It is FREE. And there are no obligations! We contact you when the workshop is confirmed. I want to work more effectively and efficiently. Well, then sign up for the Propel My Process Workshop. Why? Are you responsible to manage a business process? Or an IT process? And has your process not improved lately? Or is the maturity of your process not what it should be? Well, then this hands-on workshop is for you. Get ready for a…

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Strategic Partnering Approach Workshop Live Online

July 12 @ 8:00 am - July 13 @ 5:00 pm
Virtual Classroom United States
12 tickets left
BRM Strategic Partnering Approach Workshop

b>Confirmed! So you might as well take advantage of this one of kind opportunity and sign up! Do you seek for ways to elevate your capability as a BRM? Well, the highly interactive, two-day, hands-on workshop Live Online Strategic Partnering Approach Workshop will just do that. Whether for your own BRM capabilities. Or the capabilities of your whole BRM Team. Are you looking for an answer to the question "How do we best (re-)start the evolution of BRM?”? The Strategic…

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Unlock the System Approach Secret Workshop

July 13 @ 8:00 am - July 14 @ 5:00 pm
Virtual Classroom United States
Unlock the System Approach Secret Workshop

RSVP below! It is FREE. And there are no obligations! We contact you when the workshop is confirmed. Did you know that the system theory is adopted by ITIL, by ISO/IEC 20000, by FitSM, as well as by many other frameworks and standards? So what, you may wonder? Well, adopting or implementing a system requires a certain approach. Without it, you may not experience the benefits that you seek. Therefore, learn to Unlock the System Approach Secret during our 2-day…

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ISO/IEC 20000 Practitioner Live Online

July 14 @ 8:00 am - July 16 @ 5:00 pm
Virtual Classroom United States
Live Online ISO IEC 20000 Foundation Certification Training

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. The ISO/IEC 20000 Practitioner course provides a pragmatic understanding of ISO/IEC 20000-1:2018. The standard for service management. This highly interactive course comes with many individual and team assignments. Each provides an in-depth look into the intent of the standard. Furthermore, the course covers the skills required to successfully apply and implement the service management system (SMS). Anyone who works in the service…

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Change Management Practitioner Certification Course Live Online

July 14 @ 8:00 am - July 16 @ 5:00 pm
Virtual Classroom United States
Change Management Practitioner Course

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. The live online Change Management Practitioner certification course provides knowledge and skills to apply change management approaches and techniques. Are you leading changes? Do you support a change initiative? Or are you a change manager? Then this is the ideal course to successfully support or lead an organizational change. Successful Change Management Practitioner certification exam candidates receive APMG’s Change Management Practitioner certificate.…

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Uplift My Service Workshop Live Online

July 14 @ 8:00 am - 5:00 pm
Virtual Classroom United States
Uplift My Service Workshop

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. Elevate your service quality. And sign up for the Uplift My Service Workshop. Why? Are you responsible to manage service? Or has your service not improved lately? And is the quality of your service sometimes lacking? Well, then this hands-on workshop is for you. Get ready for a highly interactive one-day event. One that turns you into the service expert. Therefore, sign…

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Prosper in a Service Culture Workshop Live Online

July 15 @ 8:00 am - July 16 @ 5:00 pm
Virtual Classroom United States
Proper in a Service Culture Workshop

Express your interest. And RSVP below. No strings attached! Once we confirm the class, you receive a notification. In need of changing your service culture? Then sign up for the Prosper in a Service Culture Workshop. Why? Does your organization provide services? And do you have a service culture in your organization? Or do you need a nudge to focus more on quality of service? Well, then this hands-on workshop is for you. Get ready for a highly interactive two-day…

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Becoming a Value-Focused Organization (BVFO) Workshop Live Online

July 15 @ 8:00 am - July 16 @ 5:00 pm
Virtual Classroom United States
9 tickets left
Becoming a Value-Focused Organization Workshop - BVFO

Sign up for this confirmed workshop and turn the focus of your organization to value instead of to cost. Need help to establish a culture in your organization that is focused on creating value? Then do not wait. And sign up for the highly interactive, two-day workshop Becoming a Value-Focused Organization (BVFO). This is a hands-on workshop. It guides you through a value approach. As well as a value optimization framework. Both, the value optimization approach, and the framework, empower…

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Easy Peasy CMDB Workshop Live Online

July 16 @ 8:00 am - 5:00 pm
Virtual Classroom United States
Easy Peasy CMDB Workshop

RSVP below! It is FREE. And there are no obligations! We contact you when the workshop is confirmed. Your CMDB is still not what it needs to be? Then sign up for the Easy Peasy CMDB Workshop. Why? You want a configuration management database (CMDB) that is up-to-date. Or one that is more complete. That is easier to maintain. Well, then this hands-on workshop is for you. Get ready for a highly interactive one-day event. One that turns you into…

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BRM Fundamentals Course Live Online

July 19 @ 8:00 am - 5:00 pm
Virtual Classroom United States
14 tickets left
BRM Fundamentals Training Course

Another BRM Fundamentals class confirmed! Join as well. And learn what the BRM-fuzz is all about. Looking for learning what Business Relationship Management (BRM) is all about? Then look no further! The Live Online BRM Fundamentals course introduces you to BRM as a capability, as a role, and as a discipline. This information-packed class provides a solid understanding of BRM fundamentals. It is open to everyone, at any level, and in any role. To everyone who seeks better business relationships.…

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Calibrating My Business Relationship Compass Workshop Live Online

July 19 @ 8:00 am - July 20 @ 5:00 pm
Virtual Classroom United States
Calibrating My Business Relationship Compass

Interested? Then RSVP below. No strings attached! Once we confirm the workshop, you receive a notification. Consider this highly interactive 1-day hands-on Live Online Calibrating My Business Relationship Compass Workshop. Why? Because your BRM compass is there to navigate you towards better business relationships. Towards high value. And towards trust. Therefore, do not wait. And express your interest to attend this workshop. It is the perfect answer to the question: “How do I successfully navigate my business relationships?”. Furthermore, check…

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BRM Coaching

Sometimes you just need that little nudge. A quick boost of confidence. Or a welcoming confirmation that you are on the right track. This is where your personal business relationship management coach comes in handy. Someone who gets you. A trusted advisor who has been in your shoes. We are helping dozens of BRMs like you already as you are reading this. Check it out and contact us. And see if our BRM coach is a good match for you.Learn More