The ISO/IEC 20000 Leader Bootcamp training course boosts your practical knowledge and skills. In just one week. Instead of eight days. Earn three certificates. Foundation. Practitioner. And Auditor. However, and above all, gain a wealth of information that you can use immediately. All in support of your certification efforts. Or, to simply improve your practices of managing services.
Curriculum of the ISO/IEC 20000 Leader Bootcamp Course:
Please follow the links to the three ISO/IEC 20000 training courses that are part of the Leader Bootcamp.
- Foundation Certification Training
- Practitioner Certification Training
- Auditor Certification Training
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
There are no prerequisites for this course.
Who is the target audience for this course?
- The target audience includes anyone who works in the service industry. And for those who to become a leader in providing quality services. Whether or not your organization intends to become certified in ISO/IEC 20000.
- Are you responsible for implementing or improving services? And all eyes are you? Then take the lead. And guide your organization to become the best provider of the services that you deliver.
- This course is also for internal auditors as well as for external auditors of the Service Management System, or SMS, and its services. Furthermore, for those who are responsible for preparing for an audit. However, also process owners and process managers attend this course. Same for service owners and product owners. Not to mention, program and project managers. And management staff who works in a service industry.
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
Are the certification exams part of the class? Yes!
Also part of the class are thorough exam preparations.
- INTERPROM prides itself in including thorough exam preparations. In all its certification courses. You answer sample exam questions. Plus, you participate in individual and team assignments. In addition, you also receive multiple repetitions of the course content. Above all, also included are real-world examples. All are drawn from decades-long of implementation experience of your instructor. All of the above leads to a better understanding of the course materials.
- Demonstrate your knowledge! And participate in the three certification exams. The Foundation exam has 40 multiple-choice questions. And you have 60-minutes to answer those. Answer 65% or more correct, and you pass! APMG International administers it
- The Practitioner exam has 80 multiple-choice and multiple-answer questions. And you have 180 minutes to answer those. Just answer 50% or more correct, and you pass! APMG International administers it
- And the Auditor exam has 40 multiple-choice questions. Altogether, you have 60 minutes to answer those. When you answer 65% or more correct, you pass! APMG International administers it
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
Course fees depend on the course format you prefer.
Choose from one of the following formats:
- 5-day Classroom or Live Online training
- Please contact us for a competitive proposal. We offer attractive discounts when confirming multiple participants. Save at least USD $1,650 per student.
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!