Free FitSM – ITSM Self-Assessment
If you provide (IT) services and you are more reactionary when dealing with customer demands than being proactive, then download and conduct this free self-assessment. The results will provide you with clear insights on which areas could use some help.
The assessment is offered by ITEMO. And organization which has put together a standard for service providers like you. The standard is called FitSM, or fit service management. It lightweight and it is shareware. Which doesn’t make it less valuable. It’s design took into account one thing in particular. Simplicity. Simplifying complex and bulky popular industry frameworks and standards for (IT) service management such as ITIL® and ISO/IEC 20000.
Check it out and benefit. You will be pleasantly surprised. Even more when you have already done some work in this space of ITIL and ISO/IEC 20000.