FitSM Webinar – APMG Connect – Why FitSM achieves rapid results?
APMG International presents our new monthly show where we focus on key topics in the best practices industry. In this month’s show we dive into the world of IT Service Management and focus on FitSM, a world class, lightweight service management framework.
FitSM is taking the IT Service Management world by storm for many reasons, including its ease of understanding, rapid implementation and ability to quickly demonstrate results in ITSM implementations. The discussion promises to provide valuable insights into how it has been implemented within a large utility company in North America.
Our guests on this show are Mart Rovers, president of INTERPROM and Luis Maciel, Information Systems Director of a large utility company in North America. The show is hosted by Jennifer Hepler from APMG International.