The topics of the highly interactive two-day hands-on Assessing Business Relationship Maturity workshop are aimed at elevating your business relationships whether with your internal or external business partners. The Assessing Business Relationship Maturity workshop is the perfect answer to the question “How do I successfully assess and improve the business relationship within my organization and between my organization and third parties?”.
Curriculum
- What is business relationship maturity when expressed in terms of business, collaborative and organizational competencies?
- What is business relationship maturity when expressed in terms of the maturity level for each phase in the lifecycle of a relationship?
- Business relationship maturity for each type of business relationship (e.g. alliance, joint venture, partnership program, outsourcing)
- Assessing the maturity of your BRM Office
- Assessing the maturity of your relationship management plan
- Determining (an) maturity improvement plan(s) based on the results of your maturity assessment(s)
Furthermore, the Assessing Business Relationship Maturity workshop includes two (2) hours of online individual coaching after the session; a $500 value that is valid for 30 days after the completion of the workshop.Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Deliverables
- A completed assessment of your organization’s business relationship maturity expressed in terms of competency levels
- A completed assessment of your organization’s business relationship maturity when expressed in terms of the maturity level for each phase in the lifecycle of a relationship
- A completed assessment of your organization’s business relationship maturity for each type of business relationship
- A completed assessment of your organization’s BRM Office
- A completed assessment of the maturity of your relationship management plan
- An improvement plan based on the results of your maturity assessments
- And much more…
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Target Audience
- The target audience includes business relationship management and customer relationship management professionals
- Anyone who has been tasked to manage and continually improve relationships internal and external to your organization
- BRMs, CRMs, account managers, customer success managers, client support managers, partner relationship managers, etc.
- Business executives, leaders and managers – who are seeking for means to objectively assess the maturity of business relationships.
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Workshop Fees
- 2-day Classroom workshop (USD $1,795)
- 2-day Live Online workshop (USD $1,295)
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Upcoming Workshops
