Our highly interactive one-day Develop Your Relationship Management Compass workshop is to elevate your BRM capability. For you individually and for your whole BRM Team. This hands-on workshop is the perfect answer to the question of “How do I successfully navigate my business relationships?”. The workshop makes use of the recommendations of ISO 44001. This is the international standard to establish a business relationship management system (BRMS) that is effective.
Curriculum
Curriculum of the workshop:
- How do I establish the relationship management plan?
- What is to be included in the plan about knowledge and about risks? As well as about opportunities?
- How do I implement the first version of the plan?
- How do I start the development of a joint relationship management plan with my business partner?
- What does it take to create and to implement this joint plan?
- What does the plan say as far as the creation of value?
- How do I improve the plan? With indicators about behavior and about trust.
- How do I evaluate and review the plan?
Furthermore, the workshop includes two (1) hour of online individual coaching after the session. This represents a $250 value. Use it within 30 days after the completion of the workshop.
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
Deliverables
Examples of deliverables of this workshop are:
- A relationship plan that is tailored to your specific needs. The plan covers each phase of the relationship. It is your compass
- An approach to identify the risks to the relationship. And an approach to determine the opportunities for the relationship
- An approach to evaluate the capabilities. As well as an approach to evaluate the culture
- A process to jointly create value. And an process to jointly innovate
- And much more
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
Target Audience
The target audience for this workshop is as follows:
- Business relationship and customer relationship managers
- Anyone who is responsible for managing a business relationship. Whether that is with internal or with external business partners. This includes customers, vendors, and suppliers
- Account and customer success managers. As well as client support and partner relationship managers
- Business executives and business leaders and managers. Particularly, when you are accountable to manage partnerships that are of strategic importance
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
Workshop Fees
Choose from one of the following formats:
- 1-day Classroom workshop (USD $1,195)
- 1-day Live Online workshop (USD $795)
Interested? Then follow the links below for more information. After that, request a reference call with one of our satisfied customers!
