The topics of the highly interactive two-day hands-on workshop are aimed at elevating your BRM capability as an individual or the capabilities of your whole BRM Team. The Business Relationship Management Planning workshop is the perfect answer to the question “How do I successfully start, maintain and improve my business relationships?”.
Curriculum
- Establishing the relationship management plan
- Incorporating knowledge, risks and opportunities into the relationship management plan
- Implementing the initial relationship management plan
- Initiating the joint relationship management plan with your business partner
- Establishing and implementing the joint relationship management plan
- Updating the joint relationship management plan with value creation
- Improving the joint relationship management plan with behavior and trust indicators
- Evaluation and reviewing the joint relationship management plan
Furthermore, the Business Relationship Management Planning workshop includes two (2) hours of online individual coaching after the session; a $500 value that is valid for 30 days after the completion of the workshop.Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Deliverables
- A custom relationship plan for each phase of the business relationship
- A risk and opportunity identification approach of the business relationship
- An evaluation methodology of the collaborative capabilities and culture
- A joint value creation and innovation process
- And much more…
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Target Audience
- The target audience includes business relationship management and customer relationship management professionals
- Anyone who is the designated individual who is responsible for managing a business relationship with internal or external business partners such as customers, vendors, and suppliers
- BRMs, CRMs, account managers, customer success managers, client support managers, partner relationship managers, etc.
- Business executives, leaders and managers – who are accountable for establishing, maintaining and improving strategic business partnerships
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Workshop Fees
- 2-day Classroom workshop (USD $1,795)
- 2-day Live Online workshop (USD $1,295)
Interested? Follow the links below for more information or request a reference call with one of our satisfied customers!
Upcoming Workshops
