For more than two decades, INTERPROM has been on a mission to improve the service quality of our customers or business partners. The vision that motivates and sustains us is an industry in which professionals are educated and inspired to excel in servicing their business partners in a sustained effort to elevate the business’ performance.
In support of this mission we have traveled all over the world servicing more than 500 business partners in every industry and of all sizes. Furthermore, we volunteered on industry associations, reviewed publications, presented at local, regional, national and international events, and published books, white papers, blogs and podcasts.
Who We Are
- Have over 100 years of management experience among us
- Have entrepreneurial start-up, mid-size company operation, as well as extensive Fortune 500 track records
- Have run companies, not just business units and departments
- Have experience planning, architecting, and implementing entire programs, individual processes and services, and quality improvement programs
- Have been actively involved in ITIL® since the early-90s, in COBIT® since the early 2000s, and in ISO/IEC 27001 and ISO/IEC 20000, ISO 31000 and ISO 22301 since 2005, and in BRMBOK, ISO 44001 and CMBOK since 2017
- All have ITIL®, COBIT®, ISO/IEC 27001, ISO/IEC 20000, ISO 22301, DASA DevOps®, BRMP®, CBRM®, FitSM, NIST, CMBOK and VeriSM™ certifications
- Among us, hold almost every Service Management-related, Information Security Management-related, Business Continuity Management-related, Business Relationship Management-related, Change Management, DevOps-related and IT Governance-related certification, plus some in other methodologies and practices
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Why We’re Here
- Be a preferred source of unbiased, practical, and pragmatic business and management information
- Span all major theoretical frameworks and auditable standards
- Help apply service management to the reality of running IT as a business (IT = the business; the business = IT)
- Save other executives, managers, and practitioners time and trouble by exposing oft-repeated mistakes and delays
- Give back to the Service Management, Business Relationship Management, Information Security Management and IT Governance community
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
What We’re Doing
- Draw on our extensive real-world experience
- Leverage our knowledge of multiple management best-practice platforms and methods
- Provide convenient access to information and resources in easy-to-manage chunks
- Offer information knowledge and expertise that is vital to all professionals
- Address all levels of the business organization
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Our Logo’s Symbol
- Our tagline “Elevating Business Performance” is represented by the two red “hooks” you see in our logo
- The one that is pointing northwest is an arrow. It represents our promise to you. It symbolizes how our service offerings elevate your performance and that of your business
- The one that is pointing southeast represents two guiding arms. They represent our track record. They symbolize the arms that will interlock with yours and build a trust-based business partnership that results into a never-ending string of shared successes
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Ron Kaufman, the author of New York Times Best Seller “Uplifting Services”, defines service as taking action to create value for someone else. Servicing our business partners, communities, and peers in any industry has enriched our relationships, has improved our network of support and has contributed to our success. Hence our passion for improving the service quality of our business partners by showing how every professional can add more value to others, and gain more for him or her.
