For more than two decades, INTERPROM has been on a mission to improve the service quality of our IT customers. The vision that motivates and sustains us is an IT industry in which IT professionals are educated and inspired to excel in servicing their IT customers in a sustained effort to elevate the business’ performance.
In support of this mission we have traveled all over the world servicing more than 450 customers in every industry and of all sizes. Furthermore, we volunteered on IT industry associations, reviewed publications, presented at local, regional, national and international events, and published books, white papers, blogs and podcasts.
Who We Are
- Have over 100 years of IT management experience among us, and more non-IT business experience beyond that
- Have entrepreneurial start-up, mid-size company operation, as well as extensive Fortune 500 track records
- Have run companies, not just IT departments
- Have experience planning, architecting, and implementing entire IT programs, individual processes and services, and quality improvement programs
- Have been actively involved in ITIL® since the early-90s, in COBIT® since the early 2000s, and in ISO/IEC 27001 and ISO/IEC 20000, ISO 31000 and ISO 22301 since 2005
- All have ITIL®, COBIT®, ISO/IEC 27001, ISO/IEC 20000, ISO 22301, DASA DevOps®, BRMP®, CBRM® and VeriSM™ certifications
- Among us, hold almost every (IT) Service Management-related, Information Security Management-related, Business Continuity Management-related, Business Relationship Management-related, DevOps-related and IT Governance-related certification, plus some in other methodologies and practices
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Why We’re Here
- Be a preferred source of unbiased, practical, and pragmatic IT Management information
- Span all major theoretical frameworks and auditable standards
- Help apply Service Management to the reality of running IT as a business
- Save other IT executives, IT managers, and IT practitioners time and trouble by exposing oft-repeated mistakes and delays
- Give back to the IT Service Management, Information Security Management and IT Governance community
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
What We’re Doing
- Draw on our extensive real-world experience
- Leverage our knowledge of multiple IT Management best-practice platforms and methods
- Provide convenient access to information and resources in easy-to-manage chunks
- Offer information knowledge and expertise that is vital to all IT professionals
- Address all levels of the business organization
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Our Logo’s Symbol
- Our tagline “Elevating Business Performance” is represented by the two red “hooks” you see in our logo
- The one that is pointing northwest represents an upward pointing arrow, symbolizing the how our services elevate you and your business performance
- The one that is pointing southeast represents two guiding arms, symbolizing the arms of every team member steering you towards elevating your personal and business performance
Interested in getting to know us even better? Follow the link below for more information or request a reference call with one of our satisfied customers!
Ron Kaufman, the author of New York Times Best Seller “Uplifting Services”, defines service as taking action to create value for someone else. Servicing our customers, communities, and peers in the IT industry has enriched our relationships, has improved our network of support and has contributed to our success. Hence our passion for improving the service quality of IT by showing how every IT professional can add more value to others, and gain more for him or her.
