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June 2019

BRM Fundamentals Course Live Online

June 24
Virtual Classroom United States
BRM Fundamentals

RSVP below. It's FREE and with no obligations! Course fees are due upon confirmation of the class. Looking for learning what Business Relationship Management (BRM) is all about? Look no further! The syllabus of the Live Online BRM Fundamentals class is designed to introduce BRM as a capability, as a role, and as a discipline. The class is designed to facilitate an understanding of BRM fundamentals. It is open to everyone, at any level and from any role, wanting to…

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ISO 44001 Fundamentals

June 25 @ 8:00 am - 5:00 pm
Virtual Classroom United States
ISO 44001 Fundamentals Training

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The ISO 44001 Fundamentals – Collaborative BRM certification course is for people who want to develop strategic and collaborative business relationships in and between organizations. Through lecture and discussions, you will learn about guidelines on establishing an effective business relationship management system enabling you to implement a collaborative framework to successfully manage the full lifecycle of a business relationship. The governing components of…

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July 2019

VeriSM Foundation Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
VeriSM Foundation

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The VeriSM Foundation course provides a comprehensive foundation for all new professionals, with no service management certification yet, involved in delivering value to customers through the development, delivery, operation and/or promotion of services. The course has proven to be beneficial for both professionals at the very start of their service management career and for experienced professionals who need access to an easy-to-comprehend and…

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Designing and Implementing a Process Workshop Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
Designing and Implementing a Process

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Designing and Implementing a Process Workshop is the perfect answer to the question “How do I successfully introduce and improve processes and process maturity?”. Successful participants will receive the INTERPROM's Designing and Implementing…

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Implementing a CMDB Workshop Live Online

July 8 @ 8:00 am - July 9 @ 5:00 pm
Virtual Classroom United States
Implementing a CMDB

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Implementing a CMDB Workshop is the perfect answer to the question “How do I successfully introduce a quality CMDB and improve it?”. Successful participants will receive the INTERPROM's Implementing a CMDB certificate; an…

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VeriSM Essentials Live Online

July 10
Virtual Classroom United States
VeriSM Essentials

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. The VeriSM™ Essentials course provides a comprehensive foundation of service management for all new service management professionals, seeking to learn the basics of service management, involved in delivering value to customers through the development, delivery, operation and/or promotion of services. The course has proven to be beneficial for professionals at the very start of their service management career who need access to an…

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Designing and Implementing a Service Workshop Live Online

July 10 @ 8:00 am - July 11 @ 5:00 pm
Virtual Classroom United States
Designing and Implementing a Service

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Designing and Implementing a Service Workshop is the perfect answer to the question “How do I successfully introduce and improve services and service levels?”. Successful participants will receive the INTERPROM's Designing and Implementing…

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Becoming a Service-Focused Organization Workshop Live Online

July 10 @ 8:00 am - July 11 @ 5:00 pm
Virtual Classroom United States
Becoming a Service-Focused Organization

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Becoming a Service-Focused Organization Workshop is the perfect answer to the question “How do I successfully change the culture in my organization to a service mindset?”. Successful participants will receive the INTERPROM's Becoming…

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Implementing an SMS or an SVS Workshop Live Online

July 10 @ 8:00 am - July 11 @ 5:00 pm
Virtual Classroom United States
Implementing an SMS or an SVS

RSVP below. It's FREE and with no obligations! Workshop fees are due upon confirmation of the workshop. The topics of the highly interactive two-day hands-on workshop are aimed at elevating your service management capability as an individual or the capabilities of your whole service management team. The Implementing an SMS or an SVS workshop is the perfect answer to the question “How do I successfully plan, implement, maintain and improve my Service Management System (SMS) per ISO/IEC 20000 or Service…

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ITIL 4 Foundation

July 11 @ 8:00 am - July 12 @ 5:00 pm
Virtual Classroom United States
ITIL Foundation

RSVP below! It's FREE and with no obligations! Course fees are due upon confirmation of the class. ITIL 4 Foundation offers students a general awareness of the key elements, concepts and terminology used in ITIL 4. ITIL 4 Foundation is aimed at entry level IT professionals, those who need a basic understanding of ITIL. The purpose of ITIL 4 Foundation is to introduce attendees to modern IT-enabled service management. The 1-hour certification exam will assess whether the candidate can demonstrate…

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Free ISO/IEC 20000 White Paper

Since the inception of the ISO/IEC 20000 standard, INTERPROM has taken the lead in serving as the “one-stop shop” in leading its customers towards certification. Download our free white paper and learn how your organization can benefit from ISO/IEC 20000.Learn More